Frequently Asked Questions
What is a Gem Visa?
What is a Gem Visa?
Gem Visa is a credit card issued by Latitude Financial Services that lets you shop now and pay later, interest free, at participating retailers like TSB Living. It can also be used anywhere Visa is accepted, in-store and online, worldwide.
How much do I need to spend to get an interest free plan?
How much do I need to spend to get an interest free plan?
It depends on the plan: 6 months interest free requires a minimum purchase of $250, 12 months requires $300, and 24 months requires $600.
Do I need to pay anything during the interest free period?
Do I need to pay anything during the interest free period?
Yes. Minimum monthly payments are required throughout the interest free term. As long as the balance is fully paid off before the plan ends, no interest is charged on that purchase.
What happens if I don't pay off the balance in time?
What happens if I don't pay off the balance in time?
Any remaining balance at the end of the interest free period will start accruing interest at the standard rate (currently 29.95% p.a., subject to change).
Is paying just the minimum monthly payment enough to clear the balance?
Is paying just the minimum monthly payment enough to clear the balance?
Not necessarily. The minimum monthly repayment is 3% of the outstanding balance or $20 (whichever is greater), which may not be enough to fully repay the purchase within the interest free term — you may want to pay more to be sure it's cleared in time.
Are there any fees involved?
Are there any fees involved?
Yes. Gem Visa charges a one-off $55 establishment fee and a $65 annual fee (billed as $32.50 half-yearly).
Can I use my Gem Visa anywhere else, not just at TSB Living?
Can I use my Gem Visa anywhere else, not just at TSB Living?
Yes — once approved, your Gem Visa can be used anywhere Visa is accepted, in New Zealand and internationally, though interest free terms only apply to purchases at participating retailers.
How do I apply for a Gem Visa?
How do I apply for a Gem Visa?
You can apply directly through gemfinance.co.nz. Approval and available credit limit are subject to Gem Visa's normal lending criteria.
Are there any exclusions on the interest free offer?
Are there any exclusions on the interest free offer?
Some products or promotions may be excluded from interest free plans — check the product page or checkout for any exclusions that apply to your specific purchase.
